Warranty & Satisfaction Guarantee
We are thrilled to welcome you to the Blaque Diamond Wheels family. By choosing our wheels, you’ve taken a step towards unparalleled vehicle personalization and quality.
Blaque Diamond Wheels Assurance:
Our commitment is to provide you with wheels that excel in both structure and craftsmanship. Under normal and intended use, our wheels are guaranteed to be free from structural, manufacturing, or material defects for the duration of your ownership. Proof of original ownership is required through an invoice or bill of sale bearing the name of the original purchaser. Please note that this warranty is non-transferable.
Quality Control & Warranty Period:
Stringent quality control procedures are at the heart of every Blaque Diamond Wheels product. For purchases made after January 1st, 2017, we are pleased to offer a three-year cosmetic warranty and a lifetime structural warranty, ensuring peace of mind with every purchase.
Warranty Claim Process:
To process a warranty claim, please return to the original dealer or distributor from where the wheels were purchased.
Warranty Exclusions:
- Wheels not purchased from an approved, authorized dealer.
- Improper installation not adhering to Blaque Diamond Wheels installation guidelines.
- Damage due to abuse, neglect, accidents, racing, off-road use, or road hazard impact.
- Altered, repaired, or modified wheels by the consumer.
- Use of hardware, spacers, or adapters not supplied by Blaque Diamond Wheels.
- Incorrect tire sizes, excessive vehicle loads, or incorrect hardware installation.
- Corrosion or cosmetic damage from chemicals, climate conditions, or neglect.
- Pitting, fading, or discoloration due to improper maintenance or incorrect cleaning agents.
- Shipping or handling damage. (Note: Contact your dealer immediately for any shipping damages.)
Satisfaction Guarantee:
In addition to our comprehensive warranty, Blaque Diamond Wheels is proud to offer a Satisfaction Guarantee. This guarantee stands as our unwavering commitment to not only the quality of our products but also to the complete satisfaction and confidence of our customers.
If at any point you feel that our wheels do not achieve the perfect fitment as promised, or if you are not fully satisfied with the performance or aesthetics of our products, we invite you to contact us directly.
At Blaque Diamond Wheels, we are dedicated to ensuring that every customer experiences the excellence and precision that our brand stands for. Your satisfaction is at the core of our business, and this guarantee is our promise of commitment to the highest standards of service and customer care.
Contact Us:
For any inquiries regarding our Warranty & Satisfaction Guarantee, please contact Blaque Diamond Wheels at 818-362-2300, reach out to an authorized dealer, or email us at [email protected]
We appreciate your trust in Blaque Diamond Wheels and look forward to enhancing your driving experience.
Best Regards, Blaque Diamond Management